Internship Report
Courtesy/ free pik

General Banking Operation of Nepal Bank Limited (Internship Report)


The intern chooses Nepal Bank Limited to do an internship in banking since it is one of the renowned banks. During the internship period, the intern found a deviation between practical knowledge and theoretical knowledge. Nevertheless, the intern got the chance to improve her interpersonal skills and be familiar with real-life problems. The internship added a sense of responsibility to the intern while performing any task. The theoretical knowledge that the intern gained in college is now backed up by this internship program due to its practical nature which will be beneficial for the intern future. Furthermore, to learn new lessons which were not covered in our classes, the environment of NBL was the perfect platform. It was really exciting to see the real professional environment in the office. There were many departments. The intern got the chance to work in most of the departments during the internship period. They were CSD, MSD, and Pension. The intern was able to understand corporate work culture, and the environment from a managerial perspective, being able to cooperate and comprehend the true concept of working with the people in a team. The intern was able to visualize the current scenario of the Nepalese financial system and deliberately learned the majority of operations of CSD and Pension including managing Customer Information Systems. During the internship period at NBL, the intern found everyone to be honest, and polite along with a good work ethic. The intern was able to see the practical implications of organizational behavior that the intern learned within the closed four walls of the classroom. All the knowledge that the intern has learned in class turned out as managerial tools and now the intern has learned to use these tools effectively and efficiently as per the requirement.

Hence, to maintain its current position as a higher profit-earning bank in Nepal, NBL has to benchmark its services to its major competitors in the industry and provide a continuous means of improvement in its existing products and services, while 31 introducing new ones to the industry. I would like to once again thank NBL, and all the staff of NBL for their support, suggestions, and cooperation. As a whole, my internship was interesting, memorable, and knowledgeable. Therefore, the intern is very much pleased to conclude that NBL is one of the best banks with a friendly and supportive environment and excellent customer service.


Report Title: General Banking Operation of Nepal Bank Limited

Prepared By: Aakriti Dhakal

Degree: Bachelor

Program: Bachelor of Business Administration (BBA)

Specialization: Banking and Finance

College: Birendra Multiple Campus

University: Tribhuvan University

Year: 2022


General Banking Operation of Nepal Bank Limited | Internship Report | 2022

Preview PDF


Note: This internship report (work experience article) was prepared by Ms. Aakriti Dhakal for the partial fulfillment of the requirement for the degree of Bachelor of Business Administration (BBA). So, it is advised to use this report only for reference, or as guidance. Copying or practicing plagiarism is strictly forbidden.

Previous articleMarket Segmentation, Targeting, and Positioning | Sales and Marketing
Next articleCustomer Service Activities of Nepal SBI Bank Limited | Internship Report | 2022
Social Entrepreneur on Digital Platforms with Marketing and Finance background.


Please enter your comment!
Please enter your name here