Internship Report
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Customer Service Practices of Century Commercial Bank Limited (Internship Report)


My experience dealing with the issue and facts taught me more than the information and knowledge I obtained from books and the internet. Internships provide interns with the chance to get real-world experience and knowledge in their chosen industry. As an intern, I was able to face the real work world and utilize and develop skills and attitudes that were only available in books, as well as discover new ones. Century Commercial Bank’s limited culture is built on a set of core values: client focus, teamwork, meritocracy, ethics & integrity, and pioneering. The company is committed to its clients’ best interests as well as preserving a good relationship by defining realistic objectives.

Century Commercial Bank has been giving its best services to its customers. It always thinks of a new and better way of serving its customers. Its hard work and banking facility have able the bank to survive as one of the leading banks of the nation despite a rapid increase in the number of banks and tough competition in the Nepalese banking environment.


Report Title: Customer Service Practices of Century Commercial Bank Limited

Prepared By: Puspa Karki Kshetri

Degree: Bachelor

Program: Bachelor of Business Administration (BBA)

Specialization: Banking and Finance

College: Birendra Multiple Campus

University: Tribhuvan University

Year: 2022


Customer Service Practices of Century Commercial Bank Limited | Internship Report | 2022

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Note: This internship report (work experience article) was prepared by Ms. Puspa Karki Kshetri for the partial fulfillment of the requirement for the degree of Bachelor of Business Administration (BBA). So, it is advised to use this report only for reference, or as guidance. Copying or practicing plagiarism is strictly forbidden.

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